Cancellation Policy
At Lilipopad, we strive to provide the best possible service to our advertisers and publishers. However, we understand that there may be situations where a cancellation is necessary. This policy outlines the conditions under which cancellations can be made.
1. Campaign Cancellation
Advertisers may cancel their campaign at any time by contacting our support team. Cancellations will take effect within 24 hours of the request.
2. Refund Eligibility
If a campaign is canceled before it has started, a full refund may be issued. If the campaign has already started, refunds will be calculated based on the remaining unspent balance.
3. Automatic Cancellations
Lilipopad reserves the right to cancel campaigns or suspend accounts in the following situations:
- Violation of our terms and conditions
- Fraudulent or suspicious activity
- Non-compliance with advertising policies
4. Publisher Account Cancellations
Publishers can cancel their account at any time. Please contact support to initiate the cancellation. Any remaining earnings will be processed according to the payment schedule.
5. Changes to This Policy
We reserve the right to modify or update this cancellation policy at any time. Any changes will be posted on this page.
6. Contact Us
If you have any questions about our Cancellation Policy, please contact our support team via the contact form.